Airline Document Management & Records Control Course
This course provides aviation personnel with the practical skills and structured methodology needed to manage controlled documents and records in alignment with ISO document‑management principles and Table 1.1 requirements.
Participants gain a deep understanding of how documentation supports operational integrity, regulatory compliance, and audit readiness across an airline environment. Through real‑world examples and audit‑based expectations, the course guides learners through the full lifecycle of operational documentation—creating, revising, approving, distributing, retaining, archiving, and auditing. Emphasis is placed on building robust document‑control processes that ensure accuracy, traceability, and consistency across manuals, procedures, forms, and records.
By the end of the course, participants will be equipped to strengthen their organization’s documentation system, support compliance with international standards, and enhance overall operational performance.
What Makes This Different?
- Unlike generic document control training, this program focuses on real airline operational
environments and practical implementation. - Participants learn how to manage manuals, revisions,
approvals, records retention, audit readiness, and
document workflows using aviation-specific case
studies and hands-on exercises. - The course emphasizes practical application over
theory, helping airlines reduce documentation
findings, improve compliance, strengthen operational
consistency, and maintain audit-ready systems across
departments.
Who Should Attend?
• Quality Assurance Personnel
• Document Controllers
• Safety & Compliance Staff
• Operations Managers
• Maintenance Administration Personnel
• Training Records Personnel
• Departmental Manual Owners
Learning Outcomes
After 2 days, participants will be able to:
- Explain ISO-based document and records management principles.
- Understand IOSA documentation structure and control expectations. (Table 1.1)
- Distinguish between controlled documents and records.
- Establish practical document control workflows.
- Manage revisions, approvals, and distribution effectively.
- Apply retention and archival requirements.
- Conduct documentation audits and gap assessments.
- Prevent common airline documentation non-conformities.
- Build department-level document registers and record matrices.
Limited Availability
To maintain quality and interaction, class sizes are intentionally limited.
Take the next step toward building high-performing aviation auditors.
Contact us today to secure your place or request
more information.